1. Coverage & Destinations
We deliver SULLAF products to all governorates across Egypt, including Greater Cairo, Alexandria, Delta, Canal cities, Upper Egypt, and the Red Sea.
2. Delivery Timelines
Orders are prepared and dispatched within 24 hours of confirmation:
• Cairo & Giza: 2 to 3 business days.
• Alexandria, Delta & Canal Cities: 3 to 4 business days.
• Upper Egypt & Remote Destinations: 3 to 5 business days.
3. Shipping Fees & Free Shipping
• Free shipping applies automatically to all qualifying orders of EGP 799 or more.
• For orders under EGP 799, an affordable flat rate is clearly shown at checkout before placing the order.
4. Packaging Quality & Texture Preservation
Because freeze-drying gives fruit a unique, crisp and porous texture, SULLAF packages all products in custom airtight moisture-barrier containers to ensure they arrive in pristine condition.
5. Live Order Tracking
Once your order ships, you will receive an SMS and email notification with your tracking number and direct live tracking link.
6. Payment Methods & Cash on Delivery
We provide Cash on Delivery (COD) across all governorates for your convenience, alongside secure online debit and credit card payments.